Frequently Asked Questions

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  • What is your shipping policy?

    We ship USPS Priority Mail unless otherwise specified. A flat shipping charge of $10.60 is applied to every order under $60.00. Orders over $60.00 ship for free. Please allow 1 to 3 business days for your order to be processed.

  • What is your return policy?

    We do not accept returns, but we will gladly issue a refund (minus shipping charges) on any products sold online. Refund requests must be made within 30 days of order date. Shipping charges can not be refunded.

  • What forms of payment do you accept?

    We accept Visa, Mastercard, American Express, Discover

  • Where can I find detailed instructions to remove a spot from my carpet?

    Detailed instructions and other helpful cleaning information can be found in our blog posts below, on the product description, and on each bottle of Spot Out Professional Strength.

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